Customer documentation

1. 1 Overview What it is, who it is for, the problems it solves, principles, what it does not do. For whom: Owners, management
2. 2 Features Every module with its rules, with screenshots. For whom: Management, department heads
3. 3 Roles and permissions The 23 permissions, the 7 default roles, the visibility rules. For whom: Administrators
4. 4 Artificial intelligence AI features, providers and agents, costs and budget, data sent, how to turn it off. For whom: Management, privacy, IT
5. 5 Security and privacy Technical measures, backups, data processed, GDPR roles, sub-processors. For whom: Privacy, DPO, IT
6. 6 Requirements and architecture Browser, server, network, components, technologies. For whom: IT
7. 7 Installation Delivery options, step-by-step installation, external database, configuration. For whom: IT
8. 8 Getting started From the first sign-in to the first working day, with checklists. For whom: Company administrators
9. 9 Operations and maintenance Checks, updates, backup and restore, incidents, user support. For whom: IT, platform operator
10. 10 Integrations IMAP/SMTP mail, HTTP gateway, Fatture in Cloud, AI, CSV, PDF. For whom: IT
11. 11 Specifics and limitations Intended rules, Italian specifics, current limitations, planned developments. For whom: Everyone, before choosing
12. 12 Frequently asked questions Short answers to the most common questions. For whom: Everyone
13. 13 Glossary The terms used in the application, with the Italian equivalent. For whom: Everyone

• User manual All the procedures step by step and the common problems, module by module. For whom: People who use Orafila

The screenshots show the made-up data of a sample company.